LatinOcean – Digital Marketing Consulting

At the beginning, it was good mainly for Posting. You could plaster and ad, a marketing brochure, etc. All there was left to do was to stick in a link on an email, print ad, etc. this is the ‘canvas’ era.

Then the web enabled Aggregating. For job ads, this meant shoving classifieds in one central point, that would help with exposure/effectiveness; this is the ‘eyeballs’ era.

Subsequently, the web got good at Distributing. (the ‘social’ era – not just 2.0 social web stuff; I mean search, syndication, ad networks, etc. I guess it also includes 2pointoh)

Publishers (say job boards) that leveraged of what the web had to offer during these eras, are finding market players that ultimately challenge them at the highest/current point of the ‘value of the web’ continuum. Example: job search engines competing on the basis of its distribution prowess (if/when available), without offering Posting.

It would be great if you accept that this ‘era’ model can help build a simple strategy framework for organisations that want to succeed in the online recruitment advertising space. If that’s the case, it might be worthwhile sketching a few ideas on the following fronts:

- What’s the next / upcoming web era after distribution? That is, from where is the incremental value to be offered to your market going to come from? If you answer ‘mobile’ or ‘networks’ i think you’re kidding yourself.

- Do you need to redefine who your customer is? Or do you just need to change/increase the markets you serve?

- Do you need to redefine which business you’re in? Do you sell ad distribution or are you in the job seeker/career management services bizo?

I reckon those have a dozen sub-questions. Any takers?

Stay well

Belated happy new ’09. Nice to be back

A bit of a rant and/or speculations re. the news on job ads

a) The 50% + decline in newspaper ads includes the economic slow down factor and the migration to online factor which, if you have seen the Seek investor presentations, is BIG

b) The almost 30% decline in online ads includes the slow down factor, the ‘less-reposting’ factor and to a still small extent, to a ‘migration off classifieds’ factor.

c) If you take a) and b), then the corollary is that the decline in the actual job openings is less dramatic that the ad statistics.

d) There will be more applicants per job ad, but possibly less applications overall (due to lesser volumes of ads). But if you accepted a) and b) then it will not be 50 or even 30% harder to get a job, ceteris paribus

John Sumser wrote about how the media loves the bad news. I encourage everyone not to make our own gloom.

- What is the current theoretical value of 50% of career one? Any guesses?
- Sounds like this is take 2 of ‘feed the monster’ strategy (with resumes, that is) which might just put another local resume database product out there
- I guess the product and tech guys at C1 if any, are now gone / redeployed to other properties? Therefore, only local sales teams? Any local systems support people? Hope they ensure the service does not deteriorate
- Will there be a s**t fight for the revenue of the proposed offline/online product bundle
- Careermonster – or Monsterone – might go back in rankings before it gets back to number 2 or better
- The new site might be cheaper to run, therefore more profitable operation

Just as it gets to be less simple to be hired in Australia (it’s a Thursday, that’s as witty as I can be before the week’s end), Simply Hired launched this week their local Australia site – together with other English-based sites around the world.

Job search engines have received some air time a while back (not all of it great, e.g. content snatchers, blah blah), mainly via myspider.com.au, Ansearch’s jobsinoz and recruit.net (for which I did a bit of consulting back in the day).

I think their role in the ecosystem is still in the making (i.e. distribution partner to job boards? to direct employers? alternative to a niche strategy?… well we have the whole economic downturn to work it out.

I hope you are having a nice week

Over the past couple of years I have seen recruiters getting significantly wiser as to how to use web-based products, services, techniques; to source the talent they need to deliver to their clients. The majority of the tier-one players have made serious investments in skills (adoption / training) and products (e.g. subscriptions) in order to create what I call a multi-channel sourcing platform using generalist sites, niche sites, search, search marketing, professional/social networks, referral systems, etc. I’d love to think that LatinOcean had something to do with that.

This multi-pronged approach to candidate engagement – I am also happy to report – hast lost its novelty value and is now imbedded in the recruiters’ workflow, which is where it makes a difference. It is now part of the day to day for a material number of agencies and internal recruitment teams. This is not going away; we’re not going to just post classifieds anymore, is my bet.

Concomitant to this evolution, job seekers need to think now (more than ever) as to how to nurture a multi-channel job hunting platform online. Which employers do you want to be targeted by? Who do you want to meet? What is the first search result you want to appear when someone Googles your name? What is the best platform to research a company or agency or individual recruitment consultant?

What I am pointing to is that we, as job seekers / professionals in constant career flux, need to understand that it is our responsibility to determine/influence our reputation online and to use the channel other than just clicking the ‘apply online’ button to get the job you want. We are empowered and able to do so without the need for technical wizardry or expensive/cumbersome overheads.

Given this, I thought I would start a bit of a list as to what you can/should do/consider when refining your ‘interactive job seeker’ self. Hopefully the list and the points outlined can be enriched with adds / edits from the readers.

1. Reports of the demise of the standard word/text/PDF resume have been greatly exaggerated. This is still the document that recruiters work with when it comes to the crunch. So if you are going to post one of this mothers online, ensure it is a current one and it reflects your agenda/interests pretty much up to the minute.

2. The resume format of choice might be the same but possibly there are smarter ways to manage its distribution/broadcasting. Give emurse a try to keep multiple versions of your resume, and a fairly clear trail of who you’ve sent it to. If you believe a fancier CV format will contribute, register with VisualCV and give it a crack

3. If you want to be seen and approached at an early stage of the recruitment process or as recruiters conduct their sourcing activities, work on your online profile. LinkedIn is still very much the place to go for this (XING is not playing in Australia and has no plans to do so – in any English-speaking nation, for that matter). Beef up your profile with work experience, academic pedigree and associations; all of this gives the system a chance to connect you with (arguably) solid connections.

4. Avoid things that create churn for the recruiter. Serial/batch job applications to classified ads are as counter-productive as multiple postings of the same advertisement. In both cases you as the job seeker are on the receiving end. If your name crops up multiple times for a large variety of roles, you may not be considered as a serious applicant. I know this is a broad generalization and a perception that maybe overridden in case you happen to be a good candidate for any of the roles, but I think it’s a reasonable rule of thumb.

5. Google yourself, and have a look; which result comes first? If you have a common name (you know what I mean, so don’t take offence) narrow down your search to your profession or company. Are your results showing within the first 10-15 results? Are you happy with the results that point to you as an individual / professional? I spend a bit of time on my LinkedIn profile and it appears that LinkedIn corresponds by investing in SEO on my behalf (and theirs, of course)

6. Search yourself on Zoominfo. This engine crawls the net to work out a profile extracted from the info accessed. You can actually register and ‘claim’ the profile the system works out and update it with current information

7. If LinkedIn appears too slanted to networking as opposed to to-the-point job hunting you can keep an eye for the LinkedIn job ads. Alternatively you can have a look at resume databases like LinkMe, which is more a job-seeker ready environment with some social features. Remember also that you have the option on several job boards to make your profile and CV visible to recruiters

8. Use Google, LinkedIn, Zoominfo and Facebook to research a company of a specific individual recruiter. If you want to check out a company, also check their careers site; further to this, create a Google email alert so you can receive news or blog postings about the company you are interested in (you want to hear from people that have actual experience with the company, not with their PR machine). While you are at it, create an email alert for yourself (e.g. enter your name as a search key)

9. Publish (this is a bit of a big one to elaborate) may tackle on part 2

Just run out of time, I am sure there are good/better ones to add for job hunters to consider; send your comments and adds to keep building this up over the next few days.

Send me an email if you need further help on this, I might be able to tailor a few things for your specific situation as a job seeker (jorge at latinocean.com).

Have a great rest of the week

HT to Matthew

Anecdotal evidence indicates that referrals are a great source of placed/place-able candidates. “Great” is obviously highly subjective, it could refer to a number of variables and scales.

I will forget for a moment that I have not seen systemic/comprehensive empirical of the ‘greatness’ of referrals. Assuming this is a channel worth nurturing and developing, I believe that what enables the message (job opportunity) to disseminate through the channel is a minimum of two Trust relationships:

- 1 between the referrer and referee (colleague, relative)
- 1 between the potential employer or agency (whomever offers the job) and referrer (current employer, family business)

I am not even saying that this trust is well placed, I am only stating it needs to exist so that the message (job opportunity) goes somewhere. Eventually, a third trust relationship – between employer/agency and referee – may develop, even though the candidate is not offered the job.

From this it follows that the core issue with online referral systems like 2vouch and others is the fact that there is no trust relationship between the job poster and the referrer, so there is no comfort in disseminating the message. I would argue that the info on the job posting is not comprehensive enough to compel a referrer to recommend it to a contact.

The accompanying risks are well known: spamming, low quality, lack of ‘greatness’. What follows then is that if I were to run one of these referrals sites, I would dedicate 90% of all my budget to develop at trust relationship between the job poster and the referrer, sneezer, etc.

Do you agree? What else would you do to make an online referral platform actually work, other than the usual (great service, fluid site, blah)?

Have a great week

Act 1: Thursday evening. Jorge is reluctantly watching Law and Order on FTA TV

Act 2: Commercial break. The latest VW EOS ad screens. The song for the ad reminds Jorge of the song that Julia Delpy’s character in ‘before sunset’ sings to Ethan Hawke’s whilst they are in her Paris apartment

Act 3: Jorge looks for the name and artist for the ad song online. Yahoo answers and Answer Bank yield old results – looks like the EOS has a bit of a reputation re. using catchy songs

Act 4: YouTube’s EOS ad clip comments provide the song and singer names

Act 5: Jorge goes to iTunes and buys/downloads the song. Jorge is definitely not going to buy an EOS in the foreseeable future

Act 6: Jorge goes back to the couch secretly hoping that Basia Bulat is paying VW for advertising/royalties, not the other way around

Have a great long weekend

Recently, I had the chance to review a recruitment website. I thought it was appropriate to include in that report some recommendations regarding the nature of the content that needs to be created and published to have a good go at getting people to come back to the site, interact, refer, etc.

So I pulled out a little framework that might make a bit more sense that just saying ‘this content is/is not engaging/appealing’; the acronym for it is SWIFT (self, work, influences, fans, transaction) and is built to be used for all types of websites, but I elaborate a bit on it below thinking about recruiment websites, specifically.

Self

Describe your company, your offering, the value that you intend to provide your candidate and customer base. The majority of websites in the HR and recruitment vertical you will come across, dedicate all their time and pages to this area.

Work

Show case studies that demonstrate how your expertise has helped your customers. This helps materialise the claims made in the Self section to your readers.

Influences

This is a very important section for artists and freelancers (see the MySpace profile for indie bands, because it offers their readers and followers an insight into their craft, whilst also creating a bond founded on compatibility and identification with one another.

For a company website the influences section can translate to Links page showing who the company follows from a business philosophy or operations perspectives, as well as including recommendations to their readers

Fans

This is the testimonials component of your website; this element of content is effectively produced by clients, candidates, suppliers and partners; and it is intended to confirm that the claims made in the Self section are accurate. The unadulterated content from Fans and friends is very powerful when developing online word of mouth. The ‘to-do’ for the publisher/owner is to enable function that enables this interaction.

Transaction

These are the dynamic content sections that will allow publishers to interact with its web audience. The range of services is vast, but the commonality is that they permit the website visitors make an exchange online. Apply online, call for help, self-assess, register are all transactions need to create relationship depth with the website’s constituents.

That’s it! I guess you can also use this approach to evaluate sites and assess if there are any gaps to address. Let me know if you can build further or see glaring omissions, etc.

Have a great week

US-based data but it gives you a glance anyway.

Will be interesting to see what is the effect of the content deals, the ad revenue drives and the monetisation of the community in general, on the network

Via techcrunch